MeasuredSite Support
For the fastest help, open Settings → Help & Training inside MeasuredSite. The built-in guide works offline and covers room capture, verification, layouts, photos, inventory, and exports.
Contact support
Email us
Include the app version shown in Settings, your iPhone or iPad model, and a brief description of what happened. Do not email confidential project exports or sensitive site photos unless support specifically requests them.
Common questions
Does MeasuredSite upload my projects?
No. MeasuredSite is local-first and has no MeasuredSite account or cloud workspace. You choose when and where to export files.
Why is a scanned value marked unverified?
RoomPlan and LiDAR provide useful estimates, not confirmed field measurements. Review and correct critical dimensions before relying on them.
Can I use the app without LiDAR?
Yes. Manual layout and documentation workflows remain available on supported iPhones and iPads without LiDAR.
How do I back up work?
Create a MeasuredSite Archive export and store it in a location you control. Keep separate copies of important reports and project archives.
Legal and privacy
See the Privacy Policy and Terms of Use.